Take charge of your veterinary Clinic’s online reputation with Collar
Collar empowers you to monitor reviews, respond to pet owners feedback promptly, and grow your clinic’s reputation online.
Real-Time SMS Alerts
With Collar’s review management, receive immediate SMS notifications whenever a pet owner leaves a review. This ensures that you’re always aware of client feedback the moment it’s posted. By being notified in real-time, you can quickly acknowledge and respond to both positive and negative reviews, demonstrating to pet owners that their opinions matter to you.
Mobile Responsiveness
Manage and respond to reviews from your mobile device, providing you with the flexibility to engage with pet owners anytime, anywhere. This ensures that you can address feedback and maintain a positive interaction with clients promptly, even when you’re on the go.
Positive Reputation Building
Send personalized URLs to satisfied pet owners, making it easy for them to leave glowing reviews about your clinic. By simplifying the review process, you encourage more positive feedback, which in turn strengthens your clinic’s online reputation.
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Frequently Asked Questions
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How does the SMS alert feature for reviews benefit my veterinary clinic?
The SMS alert feature notifies you instantly when a pet owner leaves a review, allowing you to respond quickly and maintain timely communication with clients, which enhances their overall experience and boosts your clinic’s reputation.
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Can I respond to reviews directly from my mobile phone?
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How do custom URLs help in gathering positive feedback?
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What types of reviews can I receive alerts for?
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How quickly can I expect to receive SMS alerts after a review is posted?